1. Who We Are
SimCloud provides dedicated infrastructure services. For privacy enquiries, contact support@simcloud.uk.
2. Data We Collect
When you submit the contact form, we may collect your name, email address and the message you provide. We may also receive basic technical metadata required to process the form submission.
3. How We Use Your Data
We use submitted information to respond to enquiries, discuss service availability, provide support and manage customer communications.
4. Third-Party Processing
The contact form uses Formspree to process form submissions. Formspree may process submitted data on our behalf for the purpose of delivering messages to SimCloud.
5. Data Retention
We keep enquiry and customer communication data only for as long as reasonably required for business, support, legal or accounting purposes.
6. Your Rights
You may request access, correction or deletion of your personal data by contacting support@simcloud.uk. Certain records may need to be retained where required by law or legitimate business needs.
7. Security
We take reasonable steps to protect personal data, but no online service can guarantee absolute security.
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